By Web: Simply follow
the instructions on your order screen. If we have any questions we will
contact you before processing your order.
Have your selection information ready from our web
and then simply call us at 1-888-51-EARTH (1-888-513-2784)
By Mail or
Fax: To process
your order quickly and
effectively, be sure to call us at 1-888-51-EARTH
to confirm availability and shipping/handling charges.
Returns will only be accepted with prior authorization. Please contact
us for a Return Merchandise Authorization (RMA) number. Once you have
received your RMA number, simply return
the product in new and unused condition, with all original packaging,
30 days of purchase for a full refund or credit (less
shipping/handling fees). Please see exceptions below.
Products requiring a prescription, mattresses and box
springs, futons, pillows, and other bedding products, personalized products and
some special order products are not returnable. Restocking fees usually
apply on all returned products. Please inquire if you have any
Other products may have special
return procedures, exchange procedures, and/or additional restocking
Please notify us
if you are
moving to a new mailing address and would like your account
information updated. Call us at 1-888-51-EARTH (1-888-513-2784).
does not accept personal or
business checks. Additionally,
Abundant Earth does not accept counter checks, third-party checks,
postdated checks, money orders, foreign checks or traveler’s checks.
Abundant Earth does not offer payment terms or C.O.D.. All
orders must be paid in full before being shipped.
If you purchase a
Abundant Earth for one price and find within 15 days of your
original purchase our prices have been lowered either permanently
or as a result of an Abundant Earth promotion, Abundant Earth will
gladly refund the difference in price, at your request. Proof of
purchase is required (original invoice/receipt). We do not match
It’s sad, but true.
Abundant Earth, we occasionally make mistakes like placing a
picture of a tree next to an advertisement for an organic cotton
T-shirt, or charging $395 for a $4 item! In the case of errors and
omissions, we reserve the right to ship the correct product, and
correct our pricing errors accordingly.
to Alaska, Hawaii and U.S. Territories:
Orders shipped to
and U.S. Territories may have additional shipping charges.
Typically an additional $6 or more is added to your order total
(on top of shipping and handling). Heavier products will have
significantly higher shipping/handling costs.
Earth does not accept orders from outside the USA. Abundant Earth does
not ship orders to locations outside of the USA.
Most orders are shipped within 48
hours (working days). However, some items may be on backorder, and
other products are shipped direct from the manufacturer. Shipping
times for these items will vary. In very rare cases, when we
expect shipping will be delayed more that 30 days, we will contact
you immediately. At your discretion, we will issue you a complete
refund, exchange, credit or give you the option of continuing to
wait for any backordered products.
Abundant Earth does offer
“rush” shipping on a limited number of products. Please
inquire by phone if you must have your order rushed.
Abundant Earth does NOT ship
Abundant Earth are handmade, artistically crafted in small
quantities, unique and one-of-a-kind products, and/or are simply
difficult to produce or procure. We kindly ask for your patience
when ordering handmade, cottage-industry products. We promise the
wait, if any, will be worthwhile.
Any personal information you provide to Abundant Earth will NEVER be
shared, sold, traded, or in
any way compromised without your express written authorization. We
take your privacy very seriously.